First Aid at Work Requalification Training Course (Level 3)

On successful completion, learners will be able to:

• Refresh core first aid competencies: CPR, AED, casualty assessment

• Respond to medical emergencies & injuries (choking, bleeding, shock, burns, fractures)

• Provide care for casualty until professional help arrives

• Update records, incident handovers, recom

Delivered through a mix of theory refreshers, group discussion and hands-on scenario work, the course revisits all key elements of the full FAW qualification:

1) Legal framework & responsibilities
• Role of the first aider and updates to HSE / Resuscitation Council guidance
• Workplace first aid needs assessments
• Reporting and record keeping

2) Primary & secondary survey
• Scene safety, DR (C) ABCDE approach and casualty assessment
• Managing an unresponsive casualty and placing in the recovery position

3) CPR & AED refresh
• Updated adult CPR protocols (Resus Council UK)
• Safe and effective use of an AED
• Managing casualties in cardiac arrest

4) Breathing & circulation emergencies
• Adult choking (partial and full obstruction)
• Control of bleeding, shock and fainting
• Internal bleeding awareness

5) Injury management
• Fractures, dislocations, sprains and strains
• Head, spinal and chest injuries
• Burns, scalds and eye injuries

6) Medical emergencies
• Heart attack, stroke, asthma and anaphylaxis
• Diabetes, seizures and fainting
• Managing illness or collapse at work

7) Scenario-based practice & assessment
• Realistic incident simulations
• Group coaching and debrief
• Practical competency checks and short written assessment

• Instructor-led training delivered by experienced, accredited trainers

• Qualsafe learner registration and a QA Level 3 First Aid at Work (RQF) Requalification e-certificate on completion

• Learner materials: course handbook, quick reference cards and report form templates

• Full training kit: manikins, AED trainers, bandaging materials, splints and first-aid consumables

• Scenario-based practicals with personalised feedback

• Formal assessment: short written test and observed practical assessment

• CPD evidence: approx. 12 guided learning hours with refresher reminders

• Refreshments (tea/coffee) and free parking 

To make sure the course runs smoothly and meets compliance requirements, please ensure learners meet the following before booking:

• Age: 16 + on day 1

• English & numeracy: Able to read, understand and complete assessments in English

• Physical capability: Comfortable kneeling or floor-based practicals (CPR, casualty positioning)

• Attendance: Full attendance across both training days is required

• Photo ID: Valid identification required for learner registration

• Prior learning: Must hold a current or recently expired (within 1 month of expiry) Level 3 First Aid at Work certificate

We want everyone to feel confident and supported—tell us what you need and we’ll do our best to help.

• Reasonable adjustments: We can provide adjustments (e.g., extra time, rest breaks, adapted assessment methods) in line with awarding-body rules—without compromising safety or competence.

• How to request: Tell us about any learning, access, health or language needs before the course so we can plan support.

• Examples of support: Larger-print materials, quieter seating, alternative demonstration positions, scheduled breaks, adapted practical roles.

• Health considerations: Please let us know about injuries, mobility limits, pregnancy or conditions that may affect practicals; we’ll tailor activities where safe to do so.

• Venue access: Our centre has step-free access, accessible toilets and parking; on-site training can be adapted to your space—ask us for specific arrangements.