Level 1 Awareness of First Aid for Mental Health

By the end of the course, learners will be able to:

• Understand common mental health issues (anxiety, depression, stress)

• Recognise early warning signs and risk factors

• Start a nonjudgmental conversation and listen with empathy

• Use a basic mental health first aid action plan

• Know when and how to refer someone to professional support

Here’s what will be covered (interactive, instructor-led, with discussion):

• Introduction to mental health and mental wellness

• The mental health continuum: from well-being to crisis

• Common conditions / issues: anxiety, depression, stress, substance misuse

• Risk factors, protective factors & stigma

• Listening skills: asking open questions, nonverbal communication, empathy

• Basic mental health first aid action plan (e.g. ALGEE or equivalent model)

• Crisis situations: identifying suicidal thoughts, immediate support strategies

• Self-care and boundaries for the helper

• Practice role-play scenarios & group debrief

• Instructor-led training with supportive facilitation

• TL Training registration and certificate of completion

• Learner resources: handbook, quick reference cards, support signposting guides

• Scenario and role-play materials

• Coffee / refreshments at training centre and free parking (where available)

Before booking, please ensure learners meet:

• Age: 18+ (or 16+ with adult consent)

• English: Able to communicate, read and complete assessments in English

• Emotional readiness: Comfortable discussing topics like distress, self-harm, suicide

• Attendance: Full attendance required for certification

• Photo ID: Valid ID for registration

• No prior qualifications required — this is an introductory course

We want everyone to feel confident and supported—tell us what you need and we’ll do our best to help.

• Reasonable adjustments: We can provide adjustments (e.g., extra time, rest breaks, adapted assessment methods) in line with awarding-body rules—without compromising safety or competence.

• How to request: Tell us about any learning, access, health or language needs before the course so we can plan support.

• Examples of support: Larger-print materials, quieter seating, alternative demonstration positions, scheduled breaks, adapted practical roles.

• Health considerations: Please let us know about injuries, mobility limits, pregnancy or conditions that may affect practicals; we’ll tailor activities where safe to do so.

• Venue access: Our centre has step-free access, accessible toilets and parking; on-site training can be adapted to your space—ask us for specific arrangements.