Level 1 Awareness of First Aid for Mental Health

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Level 1 Awareness of First Aid for Mental Health Training Course

Duration: 0.5 Day(s)

Certificate: Qualsafe Level 1 Mental Health First Aid

Location: Ellesmere Port

From £75 + VAT pp

Course Overview

Gain the foundational skills to recognise early signs of mental distress in people around you, open a supportive conversation, and guide them toward appropriate help. This Level 1 Mental Health First Aid course teaches a practical, compassionate approach to mental health first response.

Through interactive sessions, you’ll learn the risk and protective factors for mental health, how to safely approach a person in distress, and how to listen nonjudgmentally while supporting them until professional help is in place.

On success, you’ll receive a  Level 1 Certificate in Mental Health First Aid Awareness, valid for 3 years.

Who is this course for?

This course is perfect for:

  • Anyone wanting to support colleagues or friends showing signs of mental distress

  • Line managers, team leads, HR, caring roles

  • People with zero prior health or mental health qualification

  • Community workers, school staff, support services, ground staff

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More Information

By the end of the course, learners will be able to:

  • Understand common mental health issues (anxiety, depression, stress)

  • Recognise early warning signs and risk factors

  • Start a nonjudgmental conversation and listen with empathy

  • Use a basic mental health first aid action plan

  • Know when and how to refer someone to professional support

Here’s what will be covered (interactive, instructor-led, with discussion):

  • Introduction to mental health and mental wellness

  • The mental health continuum: from well-being to crisis

  • Common conditions / issues: anxiety, depression, stress, substance misuse

  • Risk factors, protective factors & stigma

  • Listening skills: asking open questions, nonverbal communication, empathy

  • Basic mental health first aid action plan (e.g. ALGEE or equivalent model)

  • Crisis situations: identifying suicidal thoughts, immediate support strategies

  • Self-care and boundaries for the helper

  • Practice role-play scenarios & group debrief

  • Instructor-led training with supportive facilitation

  • TL Training registration and certificate of completion

  • Learner resources: handbook, quick reference cards, support signposting guides

  • Scenario and role-play materials

  • Coffee / refreshments at training centre and free parking (where available)

Before booking, please ensure learners meet:

  • Age: 18+ (or 16+ with adult consent)

  • English: Able to communicate, read and complete assessments in English

  • Emotional readiness: Comfortable discussing topics like distress, self-harm, suicide

  • Attendance: Full attendance required for certification

  • Photo ID: Valid ID for registration

  • No prior qualifications required — this is an introductory course

We want everyone to feel confident and supported—tell us what you need and we’ll do our best to help.

  • Reasonable adjustments: We can provide adjustments (e.g., extra time, rest breaks, adapted assessment methods) in line with awarding-body rules—without compromising safety or competence.

  • How to request: Tell us about any learning, access, health or language needs before the course so we can plan support.

  • Examples of support: Larger-print materials, quieter seating, alternative demonstration positions, scheduled breaks, adapted practical roles.

  • Health considerations: Please let us know about injuries, mobility limits, pregnancy or conditions that may affect practicals; we’ll tailor activities where safe to do so.

  • Venue access: Our centre has step-free access, accessible toilets and parking; on-site training can be adapted to your space—ask us for specific arrangements.

Location & Contact Details

TL Training Centre, The Technology Centre, Ellesmere Port — just off Junction 8 (M53).

Telephone: 0151 343 0588

Email: [email protected]

Prefer on-site training? We’ve got you covered.

On-site training (UK-wide)
We deliver both standard and courses anywhere in the UK. Tell us what you need and we’ll tailor the content, schedule and equipment to suit your site.
Complete the enquiry form at the bottom of this page and we’ll get back to you with a quote.

Ask us a question..

Need more info or have a question?

Drop us a message below and we’ll reply within one working day (usually the same day during business hours, Mon–Fri, 09:00–17:00).

Customer Reviews

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Henry Ward profile picture
Henry Ward
4 August 2023
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My experience with TL training has been fantastic, my first visit was to complete a refresher course on a counterbalance and my second visit was a 2 week RTITB instructor course with Ian Tedd, the place has a really relaxed but safe training environment, and occasionally the director Trev would make time to pop in and check in, fantastic outfit and well run by all involved, couldn’t recommend a better place for all your training needs. Thanks again TL training
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Dawid profile picture
Dawid
21 July 2023
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Excellent instructors and great training site. Had the pleasure of doing my novice FLT course with Gwynn, who was very patient with me and the two other people on the course, he gave us all the information we needed to pass first time, great banter too. One of the best instructors I've received training from. Recommend this place to anyone looking for the training they offer.
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Kenneth Parke profile picture
Kenneth Parke
29 June 2023
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Just completed my Counterbalance refresher with Alistair today. His approach was very professional and made me feel at ease which helped me a great deal. I would highly recommend this facility.
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Dawid K. profile picture
Dawid K.
19 June 2023
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Best instructors i ever had. All of them very friendly. I can highly recommend this place! 5/5*
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Przemyslaw Wilanowski profile picture
Przemyslaw Wilanowski
26 May 2023
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Great course and amazing instructors Les and Alister. Thank you so much for both of you! Passed exam's for 2 trucks in one week :)
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Gary Clarke profile picture
Gary Clarke
2 April 2023
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Highly recommend TL Training as I passed my HGV class 1 licence through them. Many thanks to Dave who planned the training and thanks to Craig the training instructor. I found Craig to be an excellent and knowledgeable instructor who was amiable, relaxed and patient throughout all of my training. Thank you so much.
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Aled Schutzmann profile picture
Aled Schutzmann
16 March 2023
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Recently undertook my Forklift training with ‘TL Training’. J.S was our instructor for the duration of the 4 day course, who’s highly knowledgeable and was happy to answer any questions or issue we had regarding the training. The course given was excellent and j.s was highly approachable all week. I Would massively recommend anyone to come to TL Training who has a course/training programme that they need to complete.
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Nick Crehan profile picture
Nick Crehan
16 March 2023
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Just completed and passed a FLT course via J.s at tl training, 5/5 experience.
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Stephen Murphy profile picture
Stephen Murphy
10 March 2023
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Done my FLT Counterbalance and Reach here, Great environment to learn in , our instructor Alistair was a great laugh and made the learning feel easy.

Book Today

Duration: 0.5 Day(s)

Certificate: Qualsafe Level 1 Mental Health First Aid

Location: Ellesmere Port

From £75 + VAT pp

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